Frequently Asked Questions
Click on the category to browse FAQs.
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Account Issues (2) Character binding, lost characters, and other account issues.
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Activity Issues (3) Unreachable event rewards, unfinished events, and other activity issues you're experiencing.
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Character Issues (3) Lost items and equipment, gaming money and other problems you have with your character.
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Error Report (1) Let us know the mistakes and contribute to the development of the game.
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Game Issues (1) Let us know about other issues you are having with the game.
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Login Problems (3) Do you have a problem connecting to the game?
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Payment Questions (4) All in-game items, credit card payments, all your purchasing history issues.
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Players Report (2) Bot, 3. parti araçları kullanan, oyun açıklarını suistimal eden ve kuralları çiğneyen oyuncuları bildirin.
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Suggestions / Feedback (1) Share your ideas that are very valuable to us and provide feedback.
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Teknik Destek (4) Sürüm güncelleme, ekran görüntüsü alma, yerleşik programlar ve diğer teknik sorunlarla ilgili ayrıntılar.